Terms and Conditions For Resource Center
Terms & Conditions For The Resource Center, et al. including all products sold through The Resource Center.
For orders placed to and shipped from the United States These terms and conditions are governing sale of products by The Resource Center, et al. These terms and conditions (Agreement) take precedence over Customer’s additional or different terms and conditions. Acceptance by Customer is limited to these terms and conditions. Neither Resource Center commencement of performance nor delivery shall be deemed or constituted, as acceptance of Customer’s additional or different terms and conditions. All pricing quoted is in US (United States) Dollars.
(1) Approved Customers
Orders can be placed with Resource Center. by all customers. Approval is subject solely to Resource Center discretion. All approved dealers must fax in their TAX EXEMPT STATUS from each individual State. In addition an EIN must be on the dealer form. You can obtain an EIN # by going to http://www.irs.gov/ click on EIN form.
(2) Orders
All orders placed by Customer & Wholesalers will be binding even if no express written order confirmation is given by Resource Center. . Written order confirmations by Resource Center will be binding for Resource Center. All orders must include quantities and complete description of Products or item code being purchased. There will be a 20% cancellation fee for orders that have already been placed with and confirmed by the manufacturer of Products only if the order can be stopped by Resource Center are prior to the manufacturing procedure, other wise product will be shipped and order completed as originally agreed upon when the order was made.
(3) There is No Minimum Order Size Unless Published on Our Web Sites
All orders will have a shipping and handling charge
(4) Prices
Prices that Resource Center quotes are valid for 60 days unless otherwise specified. Prices otherwise displayed by Resource Center, for example on the price list, are subject to change without notice. Prices do not include any federal, state or local taxes, or other governmental charges, which, when applicable, will be invoiced in addition to the prices, set forth herein.
(5) Payment and Credit Policy
Terms are pre-payment with order; VISA, Master Card, American Express through or Pay Pal; or approved credit and payment terms which includes wire transfers, or Checks. The type of payments accepted will be at the discretion of Resource Center.
1. Returns within 30 days from wholesale customers & wholesalers purchasing our solar panels only if there is a manufactures defect. The defect will be determined by the manufacturer, corrected and the product will be returned to the customer. Under no circumstances will there be return of product allowed from a customer or wholesaler, who simply changes his mind after receiving the product.
2. To state very plainly, there will be NO RETURNS to customers or wholesalers unless factory has determined a factory defect in the product. Upon purchasing the product as a customer or wholesaler the same applies. If you purchase by credit card you agree that you will not reverse your credit card purchases or if you use Pay Pal directly or in conjunction with credit card. In addition, the buyer agrees to read all wiring instructions on this web site. Do not proceed with wiring unless you have a full understanding of how the wiring is to be done.
3. The same no return policy applies to customers or wholesalers purchasing our Air Purification Units, unless factory has determined a factory defect in the product. If you purchase by credit card you agree that you will not reverse your credit card purchases or if you use Pay Pal directly or in conjunction with your credit card.
Our Air Purifiers Cell bulb is under warranty for 2 years from the manufacturer. All other air purification components including the housing have a 3-year factory defect warranty.
Our Solar Thin Cell Product is under factory warranty for 2 year for factory defects. The controller presently used is under warranty for 1 year.
Resource Center makes certain wiring instructions for the solar panel systems available on their web site. Further, instructions for wiring are shipped along with the Solar Charging Systems. Solar Panels are to be connected last to the wiring system, controller and finally to the batteries. Any time you are working on the wiring or changing batteries you must disconnect the panel before your work begins. Plug the panel only after all work has been completed.
If a solar panel does not fit specifically to the flat area of a golf cart top, Velcro is recommend on the edges. Your advantage is more amps products in a larger surface area sunlight collection.
(6) Freight Charges and Rush Fees
All prices are F.O.B. point of origin.
The states of Hawaii and Alaska do not qualify for a quoted percentage and will be charge actual shipping on all orders. At its discretion, Resource Center may choose to charge actual freight cost instead of the fixed percentage rates. order will not be shipped in this time period.
(7) International Orders
Resource Center must receive prepayment in U.S. funds before shipping. All international shipments will be charged actual shipping rates. Payment can only be made to Resource Center by wire transfer. The buyer must add to the price of the solar panel an additional $30.00 for the bank fees for wiring cost on Resource Center. You must pay the wiring cost from your bank on your end.
(8) Canadian Orders
A GST of 5% will be charged on all orders shipping within and into Canada that utilize Resource Center customs broker. For orders where customers are utilizing their own customs broker, or which are “blind shipments” Resource Center will not assess the 5% GST.
(9) Pre-Approval Policy
All Resource Center orders are subject to Resource Center Pre-Approval Policy, excluding those orders listed below. Resource Center will not process orders until formal Pre-Approval from an authorized representative of the customer is received. Pre-Approval of the order is binding on both Resource Center and the customer. Customers are responsible for all shipping. Orders fulfilled in line with the Pre-Approved Order will not be eligible for return for refund or credit. Delay by Customer in providing Pre-Approval of order according to the process outlined below may result in delays to order processing. Resource Center reserves the right to deviate from this Pre-Approval Policy at its sole discretion. Pre-Approval means signed order forms. Accepting the panels, air purifiers and other products, understanding they are an electronic item and there are no returns on electronic products, other than under the terms of manufacturing defect. This does not mean you will be able to return your item to The Resource Center and simply get your money back. It means you may ship your unit back, Resource Center will test and inspect the unit, and the unit appears to not been accidentally connected wrong or man made defect, the unit will be sent to the manufacture for their testing.
Process for Pre-Approval of telephone orders:
1. Resource Center will email the customer a completed order for Customer’s review and approval if the customer has not filled out the approved online order form. The form must be signed. Again customer here means retail customers and wholesale dealers.
The following order methods do not require additional approval:
2. Purchase orders sent by the authorized purchaser of the company sent by email listing the items to order by the Resource Center part number. The order form must be signed and payment sent or agreed upon during the purchasing procedure, whether by check, wiring, credit card, or through Pay Pal directly or by using Pay Pal by method of a credit card. You are agreeing not to reverse any type of payment once the order form is signed.
3. Orders placed on the dealer web site.
No merchandise may be returned without prior authorization from Resource Center If the return is authorized, which must be only for defective product, the customer or wholesale dealer will be issued a return authorization (RA) number, which must be clearly marked on the package. All subsequent purchasers must return Products through the dealer from whom they purchased Products Resource Center reserves the rights for no returns other than for factory defect. All items must be returned freight-prepaid and insured. All tests must be run prior to sticking the product down to surface.
(10) Shipping
Allow 2 to 4 weeks for your product to be manufactured and delivered.
(11) Warranty Repairs
All warranty repairs must be performed by the manufacturer.
(12) Security Interest
If a customer or a dealer ships the product back simply because he decides to not sell or use the product, or any other reason other than a factory defect there is no refund
(13) Statute of Limitations
No action by Customer may be brought at any time, customers and wholesalers agree to hold harmless Resource Center, Et AL, officers, directors, consultants, due to all accidents, or any other cause of harm from or due to the product purchased from Resource Center.
(14) Limitations of Liability
The liability of Resource Center. Hereunder for all claims shall not exceed the sum of Customer’s payments for the Products which are the subject of the dispute. Resource Center, et al, assumes no liability for consequential damages, anticipated or lost profits, incidental damages, loss of time, including physical injury, or other losses incurred by Customer or any third party in connection with the Products. Resource Center makes no warranties or representations as to the accuracy or completeness of system drawings. Customer assumes all risk and liability with regards to systems installed according to such wiring specifications and video installation specifications, including but not limited to circumstances where the drawings do not include all provisions required for an installation.
(15) Governing Law
The construction, interpretation and performance of this Agreement and all transactions under it shall be governed by the laws of the State of Georgia. Resource Center and Customer specifically exclude the application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement.
(16) Choice of Forum
The parties hereto agree that any suits, actions or proceedings arising out of this Agreement that may be instituted by any party hereto shall be instituted only in the state or federal courts in the city of Atlanta, Georgia, and the parties hereto do hereby consent to the jurisdiction of those courts and waive any objection which they may now or hereafter have to venue of those suits, actions or proceedings.
(17) Force Majeure
Except for the payment of money, neither party shall be held responsible for any delay or failure in performance of any part of this Agreement to the extent that delay or failure is caused by causes beyond its control (Force Majeure Conditions), including, but not limited to, fire, flood, explosion, war, strike, embargo, government requirement, civil or military authority, act of God, act or omission of carriers or other similar causes. If any Force Majeure Condition occurs, the party delayed or unable to perform (Delayed Party) shall give immediate notice to the other party (Affected Party), and the Affected Party, upon giving prompt notice to the Delayed Party, shall be excused from performance under this Agreement for the duration of the Force Majeure Condition, provided, however, that the Affected Party shall take all reasonable steps and cooperate with the Delayed Party to avoid or remove the cause of non-performance and shall resume performance hereunder with dispatch when the cause is removed; and provided further that if the Delayed Party cannot within sixty (60) days remove the cause of non-performance, the Affected Party may terminate this Agreement.
(18) Non-Waiver
No course of dealing or failure of either party to strictly enforce any term, right or condition of this Agreement shall be construed as a waiver of that term, right or condition.
(19) Entire Agreement
This Agreement shall constitute the entire Agreement between the parties with respect to the subject matter of this Agreement and shall not be modified or rescinded. The provisions of this Agreement supersede all prior oral and written quotations, communications, agreements, and understandings of the parties with respect to the subject matter of this Agreement.